Shipping policy

Shipping Policy — Bastram

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 3-5 business days
Other Cities & Towns: 5-7 business days
Remote Areas: 7-10 business days

Shipping Charges

Orders above ₹999: FREE Shipping
Orders below ₹999: Flat ₹49 shipping charge

Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order on our website or the courier partner's portal.

Cash on Delivery (COD)

COD is available in select cities. An additional handling charge of ₹30 applies on COD orders.

Festival & Peak Season Delays

During festival seasons (Diwali, Holi, Eid, etc.) or sale periods, deliveries may take an additional 2-3 business days.

Failed Delivery

If a parcel is undelivered and returned to us, we will contact you for re-delivery. Re-shipping charges may apply. Refund will be processed after deducting shipping costs.